terms and conditions of use



Higgys Bears are not registered for VAT and therefore no tax is required or indeed added to our items.



We charge honest postage on all items.

All orders display standard UK shipping charges whilst you shop, however, shipping outside of the UK may alter this prices once at the checkout and your region/country is specified..



All credit card payments are fully secure using 128 bit SSL encryption. We do not hold any credit card information once payment has been authorized. Payments can be made by any major credit card, including Amex, through this site. We also accept sterling cheques and postal orders.



If you are unhappy with any item it can be returned, in perfect condition and all original packaging, within 14 days, for a refund. You must call to arrange this before returning the goods. The refund will be less our original postage costs (unless faulty) - whether the item was sent with free or discounted postage - this will be a minimum of £7.50. Goods are sent back at your risk, proof of posting does not constitute proof of delivery so please avoid any heart ache and send and returns by recorded means.



All goods are insured and sent at our risk.


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